Privacy Policy

NEUBOLTZ is operated by Divy Traders. Contact contact@neuboltz.com about privacy or your personal information.

Information we collect

When you place an order, create an account, contact support, register a warranty or subscribe to product news, we collect the details you provide, such as your name, email address, delivery details, order reference, product details and message. Warranty forms do not request payment-card details. Request controls use a short-lived, hashed network identifier to limit abuse.

How information is used

We use information to fulfil orders, provide customer service, manage warranty requests, operate accounts and prevent misuse. Newsletter details are used for updates only when you opt in.

Payments and service providers

Online payments, when enabled, are processed by Razorpay. We do not collect full card details in our own forms. Necessary order details may be shared with payment and delivery providers for fulfilment. Hostinger hosts this website.

Cookies and local storage

WordPress and WooCommerce use necessary cookies for accounts, carts and checkout. Guest wishlists are saved in your browser; signed-in wishlists can be saved to your account. Optional analytics and advertising integrations must be configured with appropriate consent before use.

Retention and your choices

We retain information as needed to fulfil the relevant purpose and comply with record-keeping obligations. You can request access, correction or deletion at contact@neuboltz.com. Legal retention requirements may apply to transaction records. You may unsubscribe from product updates through the unsubscribe link provided when you sign up.

Security

We use HTTPS, access controls and restricted support records. No method of storage or transmission can be guaranteed completely secure.

This policy requires the merchant’s final review and registered contact address before sales are enabled.